Our Way

Our Way – Closer To Home

Welcome to IFS, where you are always welcome. We are extremely proud to host you, to serve you, and to always make you feel Closer to Home.

Regardless of location, we endeavour to provide a vibrant, warm, and safe environment to cater for all your needs, so you feel looked after, rested, but mostly, energised to do the job at hand. Nothing is too much trouble, and there is never a bad time.

We find opportunities in every challenge and face these head on with energy, and a commitment to find solutions. We are problem solvers, quick thinkers and exceed expectations, always with a positive attitude.

We do everything with heart: by being our best selves, we create happy, positive environments where we all thrive together.

We are proud of the home away from home that we create: a warm, friendly sanctuary, with the feeling of home at the heart of all we do. Because, home is where the heart is.

OUR WHY

At IFS, we create a home on every contract and in every office and make the lives of our Clients, our People, and our Communities better every day. We are people serving people, with purpose. Everything we do is done with clear, careful thought and consideration, with others in mind. We are people with heart, who care for the wellbeing of others, regardless of their title or background. We are servants to our communities, to our clients, and to the environment.


OUR VALUES

We believe in holding our values dear, and living these in all that we do: we are given the responsibility of caring, protecting and providing safety and comfort for all those around us, and we take this responsibility seriously. We are passionate about providing fundamental needs and requirements in the most efficient and effective way possible, always delivering with passion, energy, trust and warmth. We take pride in this and ensure we are made accountable for providing a safe, welcoming and homely environment in order for people to thrive.

Helpers to our customers and we represent our brand proudly

Owners of our responsibilities and we achieve our deliverables

Mentors to our colleagues and we work as a team

Energisers in our work and we deliver with excellence


OUR CULTURE

Closer to HOME is not simply a tagline for us, it is lived and breathed by the IFS family everyday. It is the foundation upon which our decisions, behaviour, and responsibilities are based. We are dedicated to serving others, and ensuring they are continually made to feel comfortable, safe, and cared for.