//Vision & Mission
Vision & Mission

Our mission and vision
are what define us.

Our goal is to be Africa’s
best facilities services provider.

Our mission and vision are what define us.

Our goal is to be Africa’s best facilities services provider.

OUR MISSION

OUR PEOPLE

We invest in our people, giving them opportunities to grow, treating them with respect and fairly rewarding them for performance in a positive and caring work environment.

OUR CUSTOMERS

We deliver excellent service to our clients by clearly understanding their expectations and always striving to exceed them.

OUR CUSTOMERS

We build sustainable relationships with stakeholders, acting with integrity and delivering on our commitments.

OUR SHAREHOLDERS

We deliver appropriate returns to our shareholders whilst operating within an excellent governance framework.

OUR VISION

Our vision is best described by the acronym MERIT.

MOMENTUM

We move forward, always. We constantly look for ways to improve, to serve the customer better. We always strive to be a step ahead. We always act with a sense of urgency. We are passionate about what we do and are determined to make a difference.

EXCELLENCE

We set high performance expectations and hold ourselves accountable for the quality of our work and the results we achieve as individuals, as team members and as a Company. We put our clients first and are passionate about exceeding their expectations.

RESPECT

We treat each other, our clients and our stakeholders with respect always. We value others’ opinions, are willing to learn and change, to share power and recognition, and have the ability to hear the truth and admit mistakes. We appreciate diversity and work to create a culture of openness.

INTEGRITY

We behave with integrity in every situation, complying with all relevant policies, procedures, laws and regulations. We are open in our communication and transparent in our dealings.

TEAMWORK

We promote team work as the foundation of our organisation. We work as a team to accomplish our strategy and to serve our shareholders and stakeholders excellently. We actively create a positive and enjoyable working environment.

WHAT DIFFERENTIATES US

We form real partnership with our clients, defining their needs and then exceeding them. The company culture that IFS management has created means that we are constantly adapting to the clients needs and putting their interests first – a critical element when servicing a remote location.

COMMUNITY

We are all about lifestyle – bringing life into our camps, making them happy and productive homes-away-from-home. Discover our lifestyle initiatives here.

EXPERTISE

We take the hassle out of camp management. We aim to provide a solution based on humility and integrity, understanding that the market we service places a high amount of trust in our competencies and providing a ‘home-away-from-home’ for their staff and key personnel. Discover what our clients say about our expertise.